Your Opportunity:

You have the opportunity to be surrounded by, learn from and excel with the top 1% of real estate professionals in North America! Come grow with us at Ryan Hanson Homes, combining and developing specialized talents of the best in the industry to create the utmost client experience for lakeshore, residential, land and commercial needs in our Lakes Area of Minnesota and Eastern North Dakota. We have a proven path and will provide you with the models, systems, tools, coaching and training that ensure success.

Who Develops You: 

Director of Operations

What You’ll Do: 

Own your role as a leader in the following areas for our team:

• Photography Scheduling & Editing – Schedule our team’s new listing photography, 3D tour and drone imagery while ensuring our photography partners produce beautiful, high-quality listing visuals that enhance online visibility, editing content for current needs of the client and for future marketing campaigns. 
• Client Experience & Office Hospitality – Greet and assist clients in person, ensuring a seamless and welcoming experience.
• Marketing & Brand Support – Ensure all signage, lockboxes, and marketing materials are placed, updated, and aligned with brand standards.
• Meeting & Presentation Prep – Organize materials, presentations, and logistics for team meetings and events, community educational seminars, client consultations, and recruiting sessions.
• Real Estate Transaction Support – Prepare necessary materials for buyer and seller appointments.
• Office Organization & Efficiency – Maintain a clean, functional workspace that promotes productivity and positive team culture.
• Inventory & Supply Management – Keep essential office and marketing supplies stocked, including Buyer and Seller guides, folders, and branded materials.
• Document Management & Compliance – Handle physical and digital files, ensuring all paperwork is scanned, organized, and properly stored.
• Financial & Transactional Support – Assist with earnest money deposits, commission checks, and title company document deliveries as needed. 
• Community Engagement & Events – Assist in planning, coordinating, and promoting team-building activities, client appreciation events, and community outreach.
• Recognition & Relationship Building – Manage client and agent appreciation efforts, including thank-you notes, birthday treats, anniversary gifts, and other special achievements and touchpoints.
• Operational Support & Troubleshooting – Oversee office equipment, software, and key management to ensure smooth daily operations.
• Listing & Closing Backup – Be cross-trained to step in when needed for listing coordination and transaction closing processes for the team.
• Events & Giveaways – Assist with planning and promoting team, client, and community events to strengthen relationships and expand reach.
• Reputation & Referrals – Manage and encourage client reviews, testimonials, and referral program.
• Social Media Strategy & Execution – Runs, maintains and expands social media local marketing- Facebook, Twitter,Instagram, LinkedIn, YouTube, Google Biz, etc. with scheduled posts and updates.

Regular Work Activities

Client Care (70%) | Marketing (30%)

Please fill out our DISC assessment: https://profiles.innermetrix.com/VO/3470a4ea/

I will not automatically receive the results so please send them to me (megan@rhhplace.com) when you receive them - you will be able to download the pdf for your DISC report and email that. 

Other Details: 

• Compensation DOE ($15-$25/hour)
• This position is expected to be in-office
• Monday through Friday 20-25 hours a week
• This position has the potential to transition into a full-time role based on performance and business growth

$15.00 - $25.00 USD Hourly

At Ryan Hanson Homes, we strive to provide the highest level of service to our clients. We do this through superior technology that maximizes the reach of our efforts, teamwork & supportive collaboration, deliberately-formed positive habits, and a culture of exceptional performance. We show up each day with a smile, and a positive attitude towards breaking previous records. Ryan Hanson Homes’s clients realize success because we invest in our people. When committed individuals have the education, tools, and the support they need to thrive, excellence is achieved. Join us and get ready to be the best version of yourself.