Operations Concierge | Administrative & Systems Coordinator
The Good Home Team|7965 Custer Rd suite 125, Plano, TX
Your Opportunity
Are you the person everyone turns to for keeping teams organized and ensuring everything runs seamlessly?
Do you thrive on creating systems that enhance efficiency and help others achieve their goals?
If this sounds like you, we have the ideal opportunity:
Operations Concierge!
This isn't just a job—it's a well-defined path to success. With access to proven models, systems, tools, and mentorship, you'll have everything you need to advance your career while making a significant impact every day.
Why Join Us?
At TGHT, we are a dynamic, collaborative team that prioritizes investing in our people. You'll work alongside leaders dedicated to your success and contribute to a culture rooted in trust, growth, and excellence.
Picture yourself surrounded by the top 1% of real estate professionals in North America—learning, growing, and achieving with industry leaders. As our Operations Coordinator, you'll follow a proven path to success, equipped with world-class models, systems, tools, coaching, and accountability to help you excel.
Bring your passion, dedication, and commitment to succeed, and we'll provide the support to help you reach your goals. In addition to a clear path for unlimited career advancement, you'll have opportunities for revenue sharing, growth sharing, vesting, investing, and even the chance to join our elite consulting team.
Your journey to success begins here—let’s grow together.
Responsibilities
- Deliver Exceptional Service: Be the welcoming first voice on incoming calls, ensuring clients
and team members feel heard and valued.
- Streamline Workflow Systems: Develop, implement, and refine systems to improve efficiency
and team productivity.
- Enhance Communication: Manage internal communications to ensure everyone stays informed and aligned.
- Support Leadership Initiatives: Assist the team leader in executing goals and driving key
projects.
- Elevate Experiences: Deliver a concierge-level experience for our agents, customers, and team
members.
- Build, implement, maintain, and OWN all systems for internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events and moments campaigns, onboarding systems for new agents, and referrals.
- Assist as needed in creating and refining the systems of other departments, including but not limited to customer service, lead generation, agent recruiting, and tracking.
- Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, PLACE Technology.
- Keep the team leaders informed regarding any problems or issues that arise and help to develop solutions.
- Commit to weekly 1:1 coaching sessions and trainings.
- Execute PLACE Operations Onboarding and ongoing trainings.
Qualifications
- Communication Pro: Strong written and verbal communication with excellent phone etiquette.
- Organizational Expert: Master multitasker with exceptional time management skills.
- Project Ownership: Proactively lead projects and consistently provide status updates.
- Critical Thinker: Problem-solve effectively and overcome daily challenges.
- Adaptable and Focused: Stay organized while handling changing priorities.
- Proactive Team Player: Approach tasks with a "do whatever it takes" mindset.
- Tech-Savvy: Comfortable using CRM systems, Google Workspace, and Microsoft Office.
- Strong organizational skills and pays strict attention to details
- Proactive servant leader who is willing to do whatever it takes
- Skilled at protecting the time and resources of leaders and team members
- Experience with Google Apps for Business
Your Background:
- Experience: 1+ years in operations, administration, or a similar role with CRM exposure.
- Track Record: Proven success in improving systems and contributing to team dynamics.
- Education: High school diploma required; real estate license preferred.
- the Bonus Skills: Bilingual candidates are a plus.
Compensation
$20.00 - $25.00 USD Hourly
About Our Team
The Good Home Team, one of the fastest-growing real estate teams in Texas is powered by PLACE, a broker-agnostic business services and technology platform transforming the industry for top agents and their customers. Join and gain in-house marketing and design services, daily live professional development opportunities, superior technology that eliminates up to 75% of daily tasks, and more. We invest in your future by providing opportunities for personal and professional growth, so you can dream bigger while gaining exponential leverage and success within our powered-by-PLACE team.