Operations Concierge | Administrative & Systems Coordinator

The Good Home Team|7965 Custer Rd suite 125, Plano, TX

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Your Opportunity

Are you the go-to person for keeping teams organized and running smoothly?

Do you love helping others succeed by building systems that create efficiency?

If so, we have the perfect role for you:

Operations Concierge!

We're not just offering a job - we're offering a proven path to success. With models, systems, tools,

and mentorship, you'll have the resources to grow your career while making a meaningful impact

every day.

Why Work With Us?

At TGHT, we're a collaborative, fast-moving team that believes in investing in our people. You'll work

alongside leaders who are committed to your success and contribute to a culture built on trust,

growth, and excellence.

Imagine being surrounded by the top 1% of real estate professionals in North America—learning, growing, and achieving alongside industry leaders. As our Operations Coordinator, you'll embark on a proven path to success with access to world-class models, systems, tools, coaching, and accountability to help you thrive.

Bring your drive, dedication, and commitment to succeed, and we'll provide the support to get you there. Beyond a clear path for limitless career growth, you'll gain opportunities for revenue share, growth share, vesting, investing, and even the potential to join our elite consulting team.

Your future success starts here—let’s grow together.

Responsibilities

  • Deliver Exceptional Service: Be the welcoming first voice on incoming calls, ensuring clients

and team members feel heard and valued.

  • Streamline Workflow Systems: Develop, implement, and refine systems to improve efficiency

and team productivity.

  • Enhance Communication: Manage internal communications to ensure everyone stays informed and aligned.
  • Support Leadership Initiatives: Assist the team leader in executing goals and driving key

projects.

  • Elevate Experiences: Deliver a concierge-level experience for our agents, customers, and team

members.

  • Build, implement, maintain, and OWN all systems for internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events and moments campaigns, onboarding systems for new agents, and referrals. 
  • Assist as needed in creating and refining the systems of other departments, including but not limited to customer service, lead generation, agent recruiting, and tracking. 
  • Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, PLACE Technology.
  • Keep the team leaders informed regarding any problems or issues that arise and help to develop solutions. 
  • Commit to weekly 1:1 coaching sessions and trainings.
  • Execute PLACE Operations Onboarding and ongoing trainings. 

Qualifications

  • Communication Pro: Strong written and verbal communication with excellent phone etiquette.
  • Organizational Expert: Master multitasker with exceptional time management skills.
  • Project Ownership: Proactively lead projects and consistently provide status updates.
  • Critical Thinker: Problem-solve effectively and overcome daily challenges.
  • Adaptable and Focused: Stay organized while handling changing priorities.
  • Proactive Team Player: Approach tasks with a "do whatever it takes" mindset.
  • Tech-Savvy: Comfortable using CRM systems, Google Workspace, and Microsoft Office.
  • Strong organizational skills and pays strict attention to details
  • Proactive servant leader who is willing to do whatever it takes 
  • Skilled at protecting the time and resources of leaders and team members
  • Experience with Google Apps for Business 

Your Background:

  • Experience: 1+ years in operations, administration, or a similar role with CRM exposure.
  • Track Record: Proven success in improving systems and contributing to team dynamics.
  • Education: High school diploma required; real estate license preferred.
  • the Bonus Skills: Bilingual candidates are a plus.

Compensation

$20.00 - $25.00 USD Hourly

About Our Team

The Good Home Team, one of the fastest-growing real estate teams in Texas is powered by PLACE, a broker-agnostic business services and technology platform transforming the industry for top agents and their customers. Join and gain in-house marketing and design services, daily live professional development opportunities, superior technology that eliminates up to 75% of daily tasks, and more. We invest in your future by providing opportunities for personal and professional growth, so you can dream bigger while gaining exponential leverage and success within our powered-by-PLACE team.