Inside Sales Agent (ISA) – Client Success Team

Location: Austin, TX (In-office)

About Us:

At Byrne Real Estate Group and Buyers Rate Mortgage, we are committed to transforming lives through exceptional service and an unwavering dedication to excellence. With over 25 years of experience, a client base exceeding 30,000, and a collaborative team approach, we are passionate about helping buyers, sellers, and borrowers realize their dreams. Our Inside Sales Agent (ISA) team is crucial in fulfilling this mission every day.

About the Role:

Are you a relationship-focused professional who thrives on engaging conversations and making a significant impact in people's lives? As an Inside Sales Agent (ISA) on our Client Success Team, your role goes beyond making calls. You will be the initial point of contact for our clients, guiding them through one of the most significant decisions of their lives—whether it's buying a home, selling a property, or securing a mortgage.

Your mission? To schedule a few high-value appointments daily, ensure client profiles are comprehensive and precise, and provide immense value to buyers, sellers, and borrowers. This role is not merely about numbers; it’s about quality, care, and ensuring clients feel supported at every stage.

Why Join Us?

• Impactful Work: Directly contribute to clients achieving life-changing milestones.
• Growth Opportunities: We support your development with ongoing training, coaching, and a clear path for career advancement.
• Team Culture: Join a supportive, high-achieving team that celebrates successes and uplifts each other.
• Competitive Compensation: Enjoy a base salary plus performance-based incentives that reward your achievements.
• Tools for Success: Utilize the latest technology and resources to enhance your efficiency and effectiveness.

Ready to Make a Difference?

If you’re eager to be the voice that propels our clients’ dreams forward, we want to hear from you. Apply today and join a team that’s making a difference, one appointment at a time.

Compensation:

• Structure: Hourly + Bonus + Commission. Health Benefits included.
• Earnings Potential: A consistent performer can expect to earn around $64,000, while an above-average performer may earn closer to $84,000.

What You'll Do:

• Build Relationships: Make meaningful connections with potential clients via phone, email, and text.
• Set Appointments: Schedule 2+ high-quality appointments daily for our top-performing agents and loan officers.
• Client Management: Update and maintain accurate, detailed client profiles in our CRM to ensure every client’s needs are met.
• Add Value: Be the expert who listens, understands, and offers solutions that align with our clients’ goals, ensuring they feel supported and informed.
• Team Collaboration: Work closely with agents, loan officers, and the operations team to deliver a seamless client experience.
• Continuous Improvement: Participate in team huddles, training sessions, and strategy meetings to stay sharp and on top of industry best practices.

What We’re Looking For:

• A Connector: You love talking to people, building trust, and understanding their needs.
• Goal-Oriented: Hitting targets excites you, but you never sacrifice quality for quantity.
• Organized & Detail-Oriented: You keep impeccable records and follow up without missing a beat.
• A Problem Solver: You think on your feet and offer solutions that add value.
• A Team Player: You thrive in a collaborative, supportive environment.

Preferred Skills & Experience:

• Previous experience in sales, customer service, or real estate (preferred).
• Strong verbal and written communication skills.
• Proficiency with CRM tools and an ability to adapt quickly to new technology.
• A passion for helping others achieve their goals.

$60,000 - $110,000 USD Yearly

This is a commission based position.

Byrne Real Estate Group: Empowering Agents, Delivering Results

At Byrne Real Estate Group, we believe that empowering our agents creates lasting success for both them and their clients. With over 25 years of local experience and more than 1,000 5-star reviews, we’ve established a track record of excellence. Our mission is to help agents grow their business, increase their income, and deliver a high-end experience for buyers and sellers alike.

Agent Success at the Core

Our agents are at the heart of everything we do. Whether you’re new to real estate or a seasoned professional, Byrne Real Estate Group provides the tools, training, and support necessary to help you build a sustainable and scale your successful business. Through our Empire Agent Training, we equip agents with proven strategies to do the right activities, convert more leads, close deals, and grow consistently.

Secret Sauce

Our agents have access to a full suite of resources, including a dedicated inside sales team that sets over 50 appointments a month, an operational team and coaching, and an in-house mortgage origination company. This team handles the behind-the-scenes work, allowing agents to focus on building relationships and closing deals. Regular team huddles foster collaboration, where agents share insights, learn from each other, and participate in good-natured competition.

Innovative Solutions (tools for success)

Byrne Real Estate Group’s innovative approach doesn’t just serve agents—it creates tangible financial benefits for clients. Our Byrne Buyer Guarantee gives buyers complete confidence, knowing that if they aren’t satisfied with their home, we’ll sell it for free within 18 months, with only a nominal marketing fee. This guarantee provides peace of mind and real value... we stand by our word.

Buyers can also take advantage of our Massive Buyer Incentives Package, which can save them thousands of dollars. From closing cost assistance to exclusive partnerships, we create financial opportunities that go beyond the ordinary.

For sellers, our Premium Listing Services maximize exposure and ensure top results that ranges from photography, AI enhanced marketing, exclusive Zillow Showcase, vetted Vendor database and more. We make sure their home stands out in a competitive market. Our innovative marketing strategies help sellers get the best price in the shortest amount of time, all while leveraging our 25+ years of local expertise and innovate marketing.

All of these programs are exclusive to Byrne Real Estate Group clients which gives you a competitive edge at every appointment.

Join an Award Winning Team!

If you’re an agent looking to grow or scale your business and be part of a dynamic, results-driven team, Byrne Real Estate Group is the perfect place for you. We invest in our agents through world-class training, marketing support, and a collaborative culture designed for success.